When care at home is no longer possible, our experienced staff take the time to understand all aspects of a resident’s needs, wishes and lifestyle to offer them the care they want. Staff value each individual and specialist nursing care is offered with compassion and friendship, 24 hours a day. Short-break care is also available.
Our staff care
The Home is generously staffed to ensure that the residents receive the very best care possible. Nurses and Carers are on hand 24 hours a day. Staff include the information gathered from the medical history and the life history of the resident to ensure all-round, holistic care. The Care Team aren’t working to a timetable, they work alongside the residents at their pace, to promote independence and dignity.
Feeling at home
Every aspect of the Homes’ designs were considered from the residents’ perspective to offer independence, dignity and choice. The environment is homely and informal, supporting choice and independence with spacious lounges where residents can choose to join activities (over 50 per week) or socialise. Wheelchair-friendly hallways and well thought-out nooks, comfortably furnished with cushions and lamps, create space where residents can chat with visitors or read.
Meeting your needs
Each spacious en-suite bed-sitting room is fully equipped to meet the nursing care needs of the resident, with tracked ceiling hoists and specialist mattresses, wheelchairs and cushions to enable independence, comfort and mobility.
Although throughout the Home care needs are being met the overall atmosphere is of caring friendship where nothing seems to be too much trouble. Also, very important, it smells nice.
Each member of staff treated my father with the utmost respect in the kindest and most loving way I have ever seen within the care sector.
Incorporated in each resident’s ongoing personal care plan are in-house therapies, such as physiotherapy and speech & language therapy, to address mobility needs and communication and eating difficulties. This supports residents in enjoying a full life in our Homes.
Each resident is welcomed as a family member. Staff support residents to live as they wish, whether joining an activity, welcoming visitors, enjoying quiet time, or going on an outing. They recognise that having a sense of purpose is vital to a person’s well-being and understand how they can help each individual, ensuring that everyone feels valued. Old hobbies are rekindled and new skills and activities are supported.
Residents are welcomed into the spacious dining rooms to share their mealtimes with their fellow veterans. Staff are there to help make meals pleasurable. The food meets the diverse needs of residents, providing a choice of tasty menus and adapted diets for people with special requirements. Visitors are always welcome and can join their loved ones for mealtimes or an outing.
To many of our veteran residents, maintaining a link to the military is hugely important in supporting their sense of personal history and self-esteem. We have close ties with many military organisations and encourage visits and events to keep the bonds strong.
Can’t find the answer you’re looking for or need more information about our care? Our team is here to help.
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