Our Care

We provide care for ex-Service people and their partners who live with disability or dementia in three state-of-the-art Homes. We work to ensure that ex-Service people and their partners who need our care are looked after and respected as individuals. Their nursing, disability and dementia care needs are met in an appropriate, personalised and compassionate way, by highly skilled, motivated staff. We’ve been providing care for veterans for over a century. We constantly evolve our services and innovate in our care to meet the present and future needs of our Armed Forces, just as we have for more than 100 years.

I was impressed at the level of thought and detail that goes into not just the care, but also the way in which the environment and facilities are laid out. The Royal Star & Garter Homes truly is an example of how a care home should function.

The Rt Hon The Earl Howe

Minister of State for Defence

It is hugely important to our work that we share best practice and demonstrate exemplary care. We welcome the opportunity to train and support people in their learning, to promote best practice in dementia and nursing care, and to provide hands-on experience in caring for people with disabilities.

Pauline Shaw

Director of Care

We as a family have nothing but praise for The Royal Star & Garter Homes and everyone involved with my Mum's life there, I feel lucky that she and I are able benefit from their support and dedication. Lister is a very special place, and I feel privileged that my mother is able to live there.

Jenny

Relative

Our Future

By the end of 2018, the Charity will be running three Homes and delivering an unparalleled level of specialist nursing care for veterans, including award-winning dementia care. We are developing our services to provide day care, home care and care for younger veterans. Whichever way we offer our care, friendship, respect and compassion are always at the heart of what we do.

Read our new strategy - towards 2025

40,000 veterans will be living with dementia in 2020.

We provide over a third of the dementia care beds offered to ex-Service people in England.

Our Knowledge

The Charity has over 100 years’ experience in providing pioneering nursing and therapeutic care to disabled veterans. We are committed to sharing our knowledge, skills and experience with other organisations to promote better care for all veterans and older people. We partner with health care, military and academic organisations to share and develop our knowledge for the benefit of our communities.

Sharing our Experience

We are passionate about innovation in our care to improve the lives of veterans and we are ideally placed to provide training. The Homes offer nursing and military nursing student training and placements to Nursing Associate Trainees as part of an NHS pilot scheme.

Our Publications

Annual Report & Accounts 2017Download
Annual Review 2017 / 2018Download

Strategy 2018Download
Connections Spring 2018Download

Our Awards

We are proud that our commitment to providing exceptional care has been acknowledged by a range of respected healthcare stakeholders.

2017
- Care at The Royal Star & Garter Home in Solihull is rated ‘Outstanding’ by the Care Quality Commission (CQC).
- Solihull and Surbiton Homes rated Level 1 'The Butterfly Household Model of Care Accreditation Award' by Dementia Care Matters.
2016
- The Surbiton Home won the Best Dementia Interior Design Award in the 7th National Dementia Care Awards.
2015
- The Solihull Home won awards at the 6th National Dementia Care Awards: Best Dementia Team Award and Best Resident/Relative Contribution Award.
2014
- The Surbiton Home won the Pinders Healthcare Design Award, in the 'Best Dementia Home - Small' category.
2009
- The Solihull Home won the Pinders Healthcare Elderly Care (More than 60 Beds category) Award.