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We need transformational change to touch many more veterans’ lives: Andy Cole

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With our new Home in High Wycombe progressing well and new services being rolled out, Andy Cole, our Chief Executive, talks about how The Royal Star & Garter Homes’ strategy will help the Charity reach the changing needs of the military family.

 

This year, we launched a new strategy to drive forward the development of our outstanding care for disabled veterans and their families.

 

It is a strategy that takes pride in our past, but looks firmly forward with exciting projects that will progress our mission. A new Home, new services, and new ideas.

A third Home

 

Our new Home in High Wycombe is progressing well, with the building due to be completed by the end of the year. The Home will provide nursing and therapeutic care for 74 residents – including specialist dementia care for 30 residents.

 

I still recall my very first days in post walking across an empty field with Mike Barter, my predecessor. Fast forward two and a half years, and we have an impressive building that is starting to feel like a home. It took perseverance to get to this point, but I am really proud of what we have all achieved.

A computer-generated image of the reception in High Wycombe

Within six months, we will have residents in the Home who will be receiving our pioneering person-centred care. There is still a lot to do over the next few months, but the Home’s spirit is already starting to shine through. The activity rooms and physio rooms are much larger than we have had before and will transform the way we work.

 

New Services

 

Another great example of our commitment to innovation is our new day care service, the Star & Garter Club, in our Solihull Home. Already proving to be highly successful, the service is offered five days a week, which includes guests living with dementia for two of those days.

Fun, food and friendship at the Star & Garter Club

We know that many people prefer to stay living in their own homes rather than move to a residential home. So next year we will further expand our services by providing high-quality home care support in the local area around our Surbiton Home. I will be thrilled when this is running, as I hope it will allow us, in time, to develop similar services around the country.

 

We also want to increase our care for younger veterans, another one of our key strategic objectives.

 

It’s a very exciting time for the Charity.

 

Our strategy is all about developing new services for the tens of thousands of veterans who need care. We constantly ask ourselves how we can reach as many veterans as possible. With more rooms and different services, this is exactly what we will do.

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