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Making Home “home”: Chelle Daly, Home Manager at High Wycombe

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We believe that people really make a care home. Our residents, staff, volunteers and relatives all play a part in creating our very special military family. As we get ready to welcome the first residents to our new Home in High Wycombe, Manager Chelle Daly explains what makes it a wonderful place to live.

 

There are only few weeks left until the Home in High Wycombe will welcome its first residents, and I am incredibly excited! Having been a nurse for more than 25 years, I just can’t wait to put my skills, warmth and a passion for care at the service of The Royal Star & Garter Homes’ new residents.

 

The Home is simply fantastic, and so is my new team: everyone is eager to go that extra mile to make a difference, I’m delighted with the staff. Their enthusiasm and genuine love shone through during their assessments. A sense of humour is hugely important too, because caring can be hard – and laughter is the best medicine when things are tough. It’s important to share a laugh with the residents too.

As I said, we are privileged to work in such a magnificent building, and we want the residents to make it their home – because it is their home. The magic comes from the love, compassion and companionship we offer. And of course, comfort and choice.

 

We encourage residents to bring their treasured belongings to put in their rooms if they wish, to make it their space where they can welcome visitors or enjoy quiet time. The communal areas, such as the café-bar, library and gardens offer space to socialise in and join in our amazing activities.

The Home is a family environment, there are no uniforms, no visiting hours. It’s important to create a warm, relaxed, lovely atmosphere where everybody –residents, relatives and the team– are cared for and supported to make the most out of every day.

 

I don’t think I can put into words how excited I am to get in there with my wonderful team and use our skills and love to turn the building into our Home.

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