As I said, we are privileged to work in such a magnificent building, and we want the residents to make it their home – because it is their home. The magic comes from the love, compassion and companionship we offer. And of course, comfort and choice.
We encourage residents to bring their treasured belongings to put in their rooms if they wish, to make it their space where they can welcome visitors or enjoy quiet time. The communal areas, such as the café-bar, library and gardens offer space to socialise in and join in our amazing activities.
The Home is a family environment, there are no uniforms, no visiting hours. It’s important to create a warm, relaxed, lovely atmosphere where everybody –residents, relatives and the team– are cared for and supported to make the most out of every day.
I don’t think I can put into words how excited I am to get in there with my wonderful team and use our skills and love to turn the building into our Home.