Transforming care: Our strategy from 2026

Over the next decade, we will transform how we support the Armed Forces community.

Building on our history of specialist care, we will invest in programmes to support more people, with the ambition to increase our impact tenfold.

Veterans and their families have told us what matters to them: early support, staying independent for longer, accessing the right information, and receiving care that reflects their lives.

Our strategy is built around these needs, putting veterans at the heart of everything we do.

Read our strategy

Homes at the centre of our mission

Our four Homes in Solihull, Surbiton, High Wycombe and Worthing will remain central to our mission.

They will:
• Set and sustain exceptional standards of care
• Maximise capacity to reach more veterans, including through targeted expansion
• Ensure access to high-quality care, regardless of ability to pay
• Act as national centres of excellence, innovation and best practice
• Champion and share specialist expertise to strengthen the wider care sector

We will also:
• Transform and modernise our Worthing Home for the future
• Pursue strategic partnerships to extend our reach into new locations

Our plan for the future

Starting today, we will transform our services and redefine how care is delivered to the Armed Forces community. Building on our long history of specialist care, we will invest in new programmes of work to reach and support far more people.

Expanding core services

Expand our Veteran Friendly Framework, Telephone Friendship Service, Day Care and Lunch Clubs.

Support at home

Provide home-based support and rehabilitation to aid recovery and independence.

Therapy access

Integrate occupational and physiotherapy services to provide locally delivered care

Community connection

Provide access to services and social connections through community hubs and outreach programmes.

End of life pathways

Provide care and support at the end of life and alongside existing palliative services.

Advancing knowledge

Launch a new research programme focusing on dementia and acquired brain injury.

Join us on the journey

Our vision is ambitious and making it a reality requires all of us. With your support, we can continue to transform the lives of veterans and their families.

Donate

Every year, we need to raise £5 million to help fund the care we provide. Donate today to help us deliver exceptional care, reach more veterans and build a stronger future for veterans and their families.

Volunteer

We're looking for 50 new Telephone Friends. Volunteer today to support veterans and their partners living with disability or dementia through regular, friendly phone calls that help reduce loneliness and build meaningful connections.

Follow our journey as we deliver our strategy, share our progress, and continue making a difference for veterans and their families.

This strategy places Royal Star & Garter on a path to serve the Armed Forces community for generations to come, ensuring veterans and their families can live well.