Please Donate

Be our new Supporter Care Coordinator

Salary from £22,000 to £24,000 – Full time, permanent

 

We rely on generous donations to help veterans and their partners receive the very best nursing and dementia care in our award-winning homes.

 

We want to ensure our  supporters receive first-class service every time they give. You’ll make sure that’s the case by providing a great experience, with excellent communications to our donors via various methods, all through our fundraising database Raiser’s Edge.

 

At the same time, you’ll support fundraising activities and work closely with Finance, making sure that income reconciliation is efficient and accurate.

About the role

It’s a key role that calls for experience in a customer-focused environment. A previous role in Fundraising would certainly be an advantage.

 

You’ll also need an eye for detail, a head for numbers and experience of banking and reconciliation. Strong IT skills including knowledge of CRM databases will be essential too.

 

But above all, you’ll need natural people skills and a gift for building relationships. Organised and professional, you’ll express yourself well and support the work we do.

Find out more:

Get directions on Google Maps

 

Come and join the team and help us ensure veterans and their partners receive specialist care in their time of need.

Contact our HR team for more info about the role:

Sarah Higgs

HR Officer